INTRODUCING

First Sign® Excellence Accelerator

Empowering officers to develop service-oriented careers

Driving Unprecedented Visibility into Agency and Community Impact

First Sign Excellence Accelerator provides a comprehensive view of each officer’s impact on their community. The platform can identify officers who lead the way, help supervisors recognise high performance, and facilitate growth-orientated coaching to those with a hidden weakness. With First Sign Excellence Accelerator, agencies can:

  • Compile a lens into every officer’s impact
  • Recognise and reward exemplary behaviour
  • Manage officers over the course of their careers

Developing a Lens into Officer Performance and Community Engagement

Agencies have a myriad of data sources and systems of record that keep them from seeing a comprehensive view into officer performance. First Sign Excellence Accelerator allows you to combine all data in one place, understanding officer performance related to both external activity as well as their interactions with peers and other colleagues.

Learn More About First Sign Excellence Accelerator

Our unique approach gives you complete visibility into the community impact of each officer – critical to evaluating performance in public service roles. That visibility serves as a powerful foundation to set a new standard for community engagement and impact for all officers.

Measure Excellence through Data Science


Measure Excellence through Data Science

Integrates data from multiple sources to measure productive engagement without harm to the community. Positive signals include community engagement, resolving calls skillfully, and supporting their team.

Identify and Recognize Top Performers


Identify and Recognise Top Performers

Receive a data-backed, unbiased measure of each officer’s impact on the community. Officers can be immediately recognised or rewarded based on sustained performance.

Improve Performance through Coaching


Improve Performance through Coaching

Build customised plans to develop new skills and behaviours and promote career growth. Supervisors can focus on areas for improvement to drive future success.

The Industry’s Smartest Technology, Only from Benchmark

Our research-based approach makes our technology different from any other tool on the market, ensuring each officer’s excellence rating is validated, unbiased, and objective.

What’s more, First Sign Excellence Accelerator uses generative artificial intelligence to evolve and get smarter over time as new insights, lessons learned, innovative practices, and technical advancements are uncovered.

Explore More of the Industry’s First and Only Officer Advocacy Suite

Our groundbreaking solutions are redefining what it means to have a successful policing career.

First Sign® Early Intervention

Proactively identify and support officers at risk of an adverse event.

First Sign® Precision Wellbeing

Identify struggling officers and facilitate proactive, life-saving mental health support.

First Sign® Retention Monitor

Take an active role in measuring and mitigating turnover risk that drives officer retention.

Ready to See How Benchmark Cambridge Can Help?

Our experienced team can help you explore your unique challenges and how our AI-powered approach can act as a preventative tool to drive employee Wellbeing.