Corrections Management

Empowering Successful Careers in Corrections

Powerful Solutions to Advance Corrections Workforce Management

Designed with Your Industry Compliance Standards in Mind

Our suite of solutions was built to address the unique challenges that come with managing employees in the corrections field. From prisons to youth offender institutions and other facilities, Benchmark helps corrections agencies create a strong, supportive work environment.

We do this within the parameters of the compliance standards of the Commission of Accreditation for Corrections (CAC) of the American Corrections Association (ACA). Our solutions seamlessly integrate with your existing processes and systems to uphold the ACA’s current policies and procedures.

Insights Backed by Research and Powered by Data

Benchmark is leading the way in research-based corrections administration. The University of Chicago, the lead member of our diversified research consortium, has developed a series of predictive models and algorithms that identify patterns of officer conduct that lead to problematic behaviour in corrections.

Benchmark is also supported by The Joyce Foundation, a valuable partner who works with our consortium to accelerate research and facilitate best practices in early intervention within the corrections field. These partnerships serve as a powerful foundation for more proactive corrections personnel management and targeted intervention. Together, we’re helping to advance corrections careers and make an impact.

Explore Benchmark’s Solutions

Benchmark is raising the bar when it comes to personnel management in the corrections field. With its powerful solutions, leaders can proactively manage performance, empower officer success, and offer targeted, individualised support to officers throughout their careers.

First Sign® Officer Advocacy Suite

Our First Sign Officer Advocacy Suite is a powerful resource to help corrections agencies provide more supportive work environments and rewarding careers. The ‘whole officer’ framework takes a holistic approach, offering support and tools to address fatigue, trauma exposure, performance, turnover, and more.

  • First Sign® Early Intervention is the industry’s most effective, accurate EIS. Our data-powered solution better identifies at-risk behaviour for proactive intervention and support.
  • First Sign® Precision Wellbeing assesses individual officer patterns, offers curated support programmes, and tracks and reports on Wellbeing progress.
  • First Sign® Excellence Accelerator uses data and analytics to identify high performers — and enables growth-orientated coaching toward success for all.
  • First Sign® Retention Monitor addresses the corrections industry’s turnover challenge. This solution tracks trends, identifies potential issues and individuals at risk of leaving, and equips supervisors to take action.

C.A.R.E. | Case Action Response Engine®

C.A.R.E. allows corrections agencies to expedite appropriate, effective intervention and support for issues identified in First Sign Officer Advocacy Suite. The goal is simple: help struggling corrections personnel get back on track — and out of C.A.R.E.

  • Research-based, analytics-driven modules with individualised intervention programmes
  • Incorporating current best practices and benchmarks for intervention and support
  • An easy-to-use template analytics-driven modules with individualised intervention programmes
  • Intervention plans compliant with your facility’s collective bargaining agreement

Ready to See How Benchmark Cambridge Can Help?

Our experienced team can help you explore your unique challenges and how our AI-powered approach can act as a preventative tool to drive employee Wellbeing.